This place was amazing from the time we walked through the door until check out the next day, all of the staff was very welcoming and friendly they made sure all our needs were met, the front desk Manager Kathy was awesome and we had a terrific experience with Hailey our restaurant waiter as well the room was more then what we expected Queen bunk bed Suite, we’ll definitely be coming back!
We had an awesome time this past weekend from the minute we walked in until the time we left. The girl at the front desk was training or learning the system so it took a Lil longer but her interaction was great and help pass the time her trainer was even better kudos on great staff. Our room was clean and very cozy and kids eat free at the restaurant extra bonus!…we will definitely be back!…
spent my 60th birthday here, with family and friends. we had a couple of family suites, and although we had a problem with the pull out couch for beds, the hotel staff was quick on resolving the problems and making sure that I will return and highly recommend both splash universe, and the hotel. Thank you to ALL of the staff.
My family and I visited Splash Universe for the first time on this past “Taco Thursday” and we were very pleased with everything! Our children are 3 and almost 6 and this was the perfect water park for them!! I especially want to applaud the many life guards who are everywhere making sure everyone is safe! They were all very attentive and that made this Mommy very happy!!! We all can’t wait to go back!